Legal & risk information

All products offered through XNOVA Markets are speculative. Market prices can move sharply and unpredictably; past performance is not an indicator of future results.

• You can lose some or all of the capital you commit. Never trade with borrowed or essential funds.
• Leveraged positions amplify both gains and losses; a small adverse move can close your position and consume your margin.
• Crypto-assets are highly volatile, may be illiquid at times and are largely unregulated in many jurisdictions. Transfers on public blockchains are irreversible.
• Investment programmes (mining, dividend, staking and automated-strategy plans) show projected or target returns. Projections are calculated from current assumptions, are not promises, and actual results can be lower or negative.
• We do not provide investment, tax or legal advice. Seek independent advice if you are unsure.

By opening an account you confirm that you are at least 18 years old, act on your own behalf, and that the funds you deposit are lawfully yours. Accounts are personal and may not be shared or transferred.

• Orders are executed at the prices available at the time of execution. Quotes displayed are indicative and may change before your order reaches the market.
• Deposits are credited once received and confirmed. Withdrawals are reviewed by our operations team and require completed identity verification before release.
• We may suspend, restrict or close an account where we detect abuse, fraud, market manipulation, automated abuse of the platform, or a breach of applicable law.
• Service availability can be affected by maintenance, third-party data outages or events outside our control. We are not liable for indirect or consequential loss arising from such interruptions.
• Fees and charges applicable to your account are shown before you confirm each transaction and in your account history.
• These terms are governed by the laws of the Republic of Cyprus.

Nova Securities Ltd is the data controller for the personal data you provide. We process it under the EU General Data Protection Regulation (GDPR).

• What we collect: identity and contact details, identity documents you upload, account and transaction records, device and connection data (including IP address) used for security.
• Why: to operate your account (contract), to meet legal obligations such as identity and anti-money-laundering checks, and to protect the platform against fraud and abuse (legitimate interest).
• Who we share with: payment and blockchain service providers, identity-verification and fraud-prevention providers, hosting providers, and authorities where the law requires it. We do not sell personal data.
• Retention: account and transaction records are kept for the period required by anti-money-laundering law, normally five years after the relationship ends.
• Your rights: access, rectification, erasure, restriction, portability and objection. Write to privacy@xnovamarkets.com. You may also complain to your national data-protection authority.

We use strictly necessary cookies to keep you signed in and to protect the platform, and optional cookies for analytics. You choose optional cookies in the banner shown on your first visit and can change your decision at any time by clearing your browser storage for this site. Tracking parameters added to links by third parties are removed automatically when you land on our pages.

We are required to verify who our clients are. Before a withdrawal is released we may ask for a government-issued identity document, proof of address, and information about the source of your funds. We monitor activity for unusual patterns and are obliged to report suspicions to the competent authority. We do not accept anonymous accounts, third-party deposits or cash.

If something goes wrong, write to complaints@xnovamarkets.com with your account reference and a description of the issue. We acknowledge complaints within 5 business days and aim to provide a final answer within 8 weeks. If you remain dissatisfied you may pursue the matter through the competent authority or the courts of the Republic of Cyprus.